Privacy Notice

Privacy Policy

Effective Revision Date: September 2026

At Floriquve, protecting the privacy of our customers and website visitors is an important part of providing a responsible online shopping experience. This Privacy Policy describes the types of information we may receive, how that information may be used, the circumstances in which it may be shared, and the measures we take to help safeguard it.

Floriquve is operated by Nanjing Huixiang Yijiaqin Technology Co., Ltd., with its registered business address at Room 110, Building 3, Zone A, Nanjing Yiwu Small Commodities City, No. 388 Tianyuan East Road, Jiangning District, Nanjing City, Jiangsu Province (Jiangning High-Tech Park).

1. Information We Collect

The information we receive depends on how you use our website and interact with our services.

Information Provided by Customers

When you place an order, contact our support team, submit a form, or otherwise interact with our store, you may provide information such as:

  • Full name

  • Billing or shipping address

  • Email address

  • Telephone number

  • Order information

  • Customer service communications

Payment Information

Payments are processed through third-party payment service providers. Payment information is transmitted through appropriate security mechanisms, and Floriquve does not intentionally retain complete credit card numbers or security codes on its own systems.

Automatically Collected Information

Certain technical information may be collected automatically when you visit our website. This may include your IP address, browser type, device information, operating system, pages visited, approximate browsing activity, and other technical information used to operate and improve our website.

2. Purposes for Using Personal Information

Personal information may be used for legitimate business and operational purposes, including:

Order Management: Processing purchases, confirming orders, arranging fulfillment, and providing shipping-related updates.

Customer Assistance: Responding to inquiries, handling customer requests, and resolving issues associated with purchases or website use.

Website Improvement: Reviewing website usage and performance so that we can improve functionality, navigation, content, and the overall shopping experience.

Security and Fraud Prevention: Detecting potentially unauthorized transactions, suspicious activity, misuse, or other security risks.

Marketing: Where permitted by applicable law and, where required, with appropriate consent, sending information about products, promotions, or other Floriquve updates.

3. How We Protect Information

We use reasonable technical and organizational measures intended to reduce the risk of unauthorized access, disclosure, alteration, or loss of personal information.

These measures may include:

  • Encrypted connections such as SSL/TLS for information transmitted through our website.

  • Access restrictions for personnel who require information to perform legitimate business functions.

  • Administrative procedures designed to maintain the confidentiality of customer information.

  • Appropriate third-party service providers for payment and other technical services.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

4. Third-Party Services

Certain functions of our online store may depend on external service providers. These providers may process limited information when necessary to perform services such as payment processing, website analytics, advertising, hosting, customer communication, or technical support.

Depending on the services currently integrated with our store, these providers may include:

  • AppLovin — advertising and campaign measurement services.

  • Meta Platforms — social media, advertising, and audience-related services.

  • Google Services — analytics, advertising, and website-related services.

Third-party providers may handle information according to their own privacy policies and applicable legal requirements.

Floriquve does not rent personal information to third parties for their independent mailing-list purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functions and understand visitor activity.

For example, cookies may help us:

  • Remember products placed in your shopping cart.

  • Maintain selected website preferences.

  • Understand how visitors use different areas of our website.

  • Measure the effectiveness of advertising campaigns.

  • Support relevant advertising and marketing functions.

Most web browsers allow users to control or delete cookies through browser settings. Restricting certain cookies may affect the availability or performance of some website functions.

6. Children's Privacy

Floriquve does not knowingly seek personal information from children under 13 years of age.

If we become aware that personal information belonging to a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to remove that information from our systems.

7. California Privacy Rights

Certain California residents may have additional rights concerning their personal information under applicable California privacy legislation.

Depending on the circumstances and applicable law, these rights may include requesting information about personal data collected, requesting deletion or correction, and opting out of certain forms of data sharing or targeted advertising.

Where applicable, requests may be submitted using the contact information provided below.

8. European Privacy Rights

Where the General Data Protection Regulation (GDPR) applies to your personal information, you may have certain rights regarding how your information is processed.

These rights may include:

  • Accessing personal information we hold about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion where legally applicable.

  • Requesting restriction of certain processing.

  • Objecting to certain processing activities.

  • Requesting data portability where applicable.

Privacy-related requests can be submitted to service@floriquve.com.

We may take reasonable steps to verify the identity of a requester before processing certain requests.

9. Promotional Communications

If you choose to receive marketing communications from Floriquve, we may send information relating to products, offers, promotions, or other store updates, subject to applicable legal requirements.

Marketing emails will provide an appropriate way to unsubscribe from future promotional messages.

You can withdraw from marketing communications at any time by using the unsubscribe instructions provided in the relevant email.

10. Personal Information Retention

We retain personal information for periods appropriate to the purpose for which it was collected.

Retention periods may take into account factors such as order processing, customer service, accounting requirements, fraud prevention, dispute resolution, security, and applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Security Incident Notifications

We maintain procedures intended to identify and respond to potential information-security incidents.

If a security incident occurs that affects personal information and applicable law requires notification, we will provide the required notice to affected individuals or relevant authorities in accordance with the applicable legal requirements.

12. Changes to This Privacy Notice

Floriquve may update this Privacy Policy when our services, technology, business practices, or applicable legal requirements change.

Any revised version will be published on this page, together with an updated effective date where appropriate.

We recommend reviewing this Privacy Policy periodically to remain informed about our current privacy practices.

13. Contact Details

For privacy questions, information requests, or concerns regarding the handling of personal information, please contact us using the following details:

Brand Name: Floriquve

Company: Nanjing Huixiang Yijiaqin Technology Co., Ltd.

Registered Address:
Room 110, Building 3, Zone A, Nanjing Yiwu Small Commodities City, No. 388 Tianyuan East Road, Jiangning District, Nanjing City, Jiangsu Province (Jiangning High-Tech Park)

Email: service@floriquve.com

Phone: 025-58646133

Floriquve is committed to maintaining a transparent approach to privacy and to handling customer information responsibly.