Terms of Purchase

Effective Date: September 2026

Welcome to Floriquve. We offer a curated selection of jewelry and personal accessories, including Statement Rings, Fine Earrings, and Pendants & Necklaces.

These Terms of Purchase govern purchases made through the Floriquve online store. By submitting an order, you acknowledge that you have reviewed and agreed to these terms, together with our Privacy Policy and Terms of Service. Please read the following provisions carefully before completing your purchase.

1. Customer Eligibility

By placing an order through our website, you confirm that you are at least 18 years of age and legally capable of entering into a binding purchase agreement. You are also responsible for ensuring that the purchase and use of our products comply with the laws applicable in your location.

For service, security, and quality-assurance purposes, certain customer communications, including telephone or electronic communications, may be recorded or retained where permitted by applicable law.

2. Privacy and Information Handling

Personal and payment information submitted during the purchasing process is handled in accordance with our Privacy Policy. By using our website or completing an order, you acknowledge the information-handling practices described in that policy.

Floriquve may revise its privacy practices or related policies from time to time. Any updated provisions will be published through the website, and continued use of our services after such updates may constitute acceptance of the revised terms, where applicable.

3. Order Review and Cancellation

All orders submitted through the Floriquve website are subject to review and acceptance.

We may decline, place on hold, or cancel an order in circumstances such as:

• Unexpected inventory shortages

• Suspected payment irregularities

• Incorrect product or promotional pricing

• Information that requires additional verification

• Technical or system-related errors

Where appropriate, we may request additional information or identity verification before an order is shipped.

If Floriquve cancels an order after payment has been received, the applicable amount will be refunded to the original payment method.

Product prices, specifications, availability, and promotional offers may be updated or discontinued at any time. Changes generally apply to future purchases and do not affect an order that has already been accepted, except where correction is required because of an obvious technical or pricing error.

4. Product Information and Online Presentation

We make reasonable efforts to ensure that product photographs, descriptions, measurements, and other information displayed on our website are accurate and helpful.

However, slight differences may occur due to factors such as screen settings, lighting conditions, photographic presentation, or variations associated with individual production and craftsmanship. These differences do not necessarily indicate that a product is defective.

Customers are encouraged to review product details, dimensions, materials, and other available specifications before placing an order.

If the item you receive is materially different from the product information shown on our website, please contact customer service and follow the applicable procedures outlined in our Return & Refund Policy.

5. Pricing and Technical Errors

Although we take reasonable measures to maintain accurate pricing information, occasional website, catalog, or system errors may result in an incorrect price being displayed.

If an order is submitted with an incorrect price caused by a technical or system error, Floriquve may cancel the affected order before shipment. In such circumstances, we will notify the customer and refund any amount that has already been charged.

We may also correct pricing, product information, or catalog errors when they are identified.

6. Inventory and Delivery

Product availability displayed on the website is subject to change and does not constitute an absolute guarantee that an item will remain available until shipment.

Once payment has been successfully confirmed, we will make reasonable efforts to process and dispatch accepted orders as promptly as possible. International delivery may take up to 30 business days, depending on the destination and transportation conditions.

Actual delivery times may be affected by circumstances outside our reasonable control, including courier delays, severe weather, customs processing, transportation disruptions, or international supply-chain issues.

If a product becomes unavailable after an order has been placed, we will contact the customer where appropriate and may cancel the unavailable item and adjust the applicable order total.

7. International Purchases and Local Requirements

Customers purchasing from outside the country in which our business operates are responsible for understanding the requirements that apply to imported jewelry in their destination.

Depending on the destination, certain services or product-related materials may differ. For example:

• Local warranty provisions may vary by region.

• Customer-service availability may differ depending on location.

• Care instructions or product information may be supplied in English.

• Product labeling or packaging may differ from requirements applicable in certain jurisdictions.

Before placing an international order, customers should confirm that the products can legally be imported and used in their destination country or region.

8. Customs Charges, Duties, and Taxes

Any customs duties, import tariffs, VAT, brokerage charges, clearance fees, or other government-imposed charges arising after an order enters the destination country are generally the responsibility of the purchaser unless otherwise stated during checkout or required by applicable law.

Customers are encouraged to check with their local customs authority for information regarding potential import-related charges before completing an international purchase.

9. Governing Law and Business Information

These Terms of Purchase and transactions conducted through the Floriquve online store are intended to be interpreted in accordance with the applicable laws of the Hong Kong Special Administrative Region, except where mandatory local consumer protection laws provide otherwise.

The website and its retail operations are associated with the following business:

Brand: Floriquve

Company: Nanjing Huixiang Yijiaqin Technology Co., Ltd.

Business Address: Room 110, Building 3, Zone A, Nanjing Yiwu Small Commodities City, No. 388 Tianyuan East Road, Jiangning District, Nanjing City, Jiangsu Province (Jiangning High-Tech Park)

Customer Support

If you have questions regarding these Terms of Purchase, an existing order, payment, delivery, or other purchasing matters, please contact our customer service team.

Email: service@floriquve.com

Phone: 025-58646133

We will review your request and provide assistance based on the circumstances of your order and the applicable policies.